Terms and Conditions for AAE Evaluations

Effective Date: 5th May 2025

Welcome to AAE Evaluations. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our site, placing an order, or engaging our evaluation services, you agree to comply with and be legally bound by these Terms. Please read them carefully before proceeding.

Services Offered

AAE Evaluations offers the following expert services:

Education Evaluations
Course-by-Course Evaluations
Work Experience Evaluations
Expert Opinion Letters, including:
- EB-1 Expert Opinion Letters
- EB-2 NIW Expert Opinion Letters
- H-1B Expert Opinion Letters
- L-1 Expert Opinion Letters and Business Plans
- O-1 Expert and Advisory Letters

All services are delivered electronically and tailored to comply with relevant U.S. immigration and academic evaluation standards.

Eligibility to Use Our Services

By using our services, you confirm that you are at least 18 years old, are not barred from using our services under applicable laws, and are providing accurate, truthful, and complete information during the application and payment process.

Payment Terms

All orders must be paid in full before any evaluation service is initiated. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, via secure PCI-DSS compliant payment gateways.

You authorize AAE Evaluations or its third-party processor to charge your selected payment method for the full amount of the services you request. No services will be delivered until payment has been successfully processed.

Refund and Return Policy

AAE Evaluations offers a 10-Day Satisfaction Guarantee. If you are not satisfied with your completed evaluation report or expert opinion letter, you may request a revision or refund within 10 calendar days of delivery. Refunds will be handled as follows:

A full refund is issued only if the request is made before any work has started.
If the report has been partially completed, a partial refund may be offered.
Once a final report is delivered, no refunds are granted unless an error has occurred that is clearly the responsibility of AAE Evaluations.

Please review our Refund Policy for further details.

Delivery Policy

All services provided by AAE Evaluations are delivered electronically via email or through a secure client portal. Standard processing times vary by service and range from 3 to 10 business days. Expedited service options are available upon request for an additional fee.

AAE Evaluations does not provide physical copies unless requested in writing. Shipping and handling charges will apply if physical documents are required.

Legal and Export Restrictions

Our services are designed for lawful use in immigration, employment, or academic application contexts. We do not provide services to any country or individual listed under U.S. export restrictions or trade sanctions.

We reserve the right to refuse service to anyone suspected of providing false information or intending to use our services for fraudulent purposes.

Promotions and Discounts

From time to time, AAE Evaluations may offer promotional discounts or coupon codes. All promotions are subject to change without prior notice and may have limitations regarding eligibility, usage, and expiration. Promotions cannot be applied retroactively and may not be combined unless explicitly stated.

Consumer Data Privacy Policy

Your privacy is important to us. We only collect information necessary to perform your requested services. This includes your name, email, phone number, educational and professional records, and identification documents. We do not sell or rent your data to third parties.

All data is stored securely and processed in accordance with our Privacy Policy, which complies with applicable data protection regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

Security and Cardholder Data

AAE Evaluations does not store payment card information. All payments are processed via PCI-DSS compliant gateways using advanced encryption technology (SSL/TLS) to ensure cardholder data remains secure.

By using our website, you acknowledge and consent to the secure transmission of your data over the internet and agree to the risk associated with such communication.

Customer Service Contact Information

If you need help, have questions, or wish to make a request, you may contact us during business hours:

Customer Support Email: Contact@aaeevaluations.com
Phone Support: (+1) 813-816-3969
Business Hours: Monday–Friday, 9:00 AM to 6:00 PM (Local Time)
Mailing Address: 5720 Gall Blvd Suite 1 Zephyrhills 33542

We aim to respond to all inquiries within 24–48 business hours.

Acceptance of Card Brands

We proudly accept the following payment methods:

Visa
Mastercard
American Express
Discover

Card acceptance logos are displayed on our checkout page and comply with brand mark guidelines from the respective payment networks.

Intellectual Property Rights

All content, logos, images, and service descriptions on this website are the property of AAE Evaluations or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any part of our website without written permission.

Limitation of Liability

AAE Evaluations shall not be held liable for immigration denials, academic rejections, or licensing issues arising from the use of its evaluation services. We provide assessment reports and expert opinions based on the information submitted by you; the final decision always lies with the requesting body (e.g., USCIS, a university, or an employer).

We are not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.

Changes to Terms and Conditions

We reserve the right to revise these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes your agreement to the revised terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State] and the United States, without regard to its conflict of law provisions.